Terms of Service — Artolize

Last updated: August 26, 2026

Welcome to Artolize (artolize.com). These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By placing an order, you agree to these Terms.

1. About Us

Artolize is operated by Robson Bezerra, based in France. For any questions, contact us at [your support email].

2. Products

We sell custom star map prints and related personalized items. Each product is produced on demand based on the location, date, and design details you provide at checkout. Because these products are personalized, please double-check your details (location, date, names, text) before completing your order — errors in personalization submitted by the customer cannot be corrected after production begins.

3. Orders and Payment

All orders are subject to acceptance and availability. Prices are displayed in the currency of your selected region and include any applicable taxes unless stated otherwise. Payment is processed securely at checkout; we do not store your full payment card details.

4. Production and Shipping

Orders are produced on demand and typically ship within [X] business days, with delivery times varying by destination (France, United Kingdom, Germany, Spain, Belgium). Shipping costs and estimated delivery windows are shown at checkout. We are not responsible for delays caused by customs, postal carriers, or events outside our reasonable control.

5. Returns and Refunds

Because our products are personalized and made to order, we do not accept returns for buyer's remorse or incorrect personalization details submitted by the customer. If your item arrives damaged, defective, or significantly different from what you ordered, contact us within 14 days of delivery with photos of the issue, and we will offer a reprint or refund at our discretion.

Nothing in this section affects your statutory rights as a consumer under EU or UK law, including your right to receive goods that match their description and are free from defects.

6. Intellectual Property

All content on this site — including designs, logos, and star map artwork — is owned by Artolize or its licensors and may not be copied or reused without permission.

7. Limitation of Liability

To the fullest extent permitted by law, Artolize is not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

8. Governing Law

These Terms are governed by French law. If you are a consumer resident in the EU or UK, you retain any mandatory consumer protections provided by the law of your country of residence.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms? Reach us at [your support email] or via our Contact page.